FAQ

Our products

How does UPF 50+ protection work?

The fabric is specially designed to block up to 98% of UV rays, protecting your skin from sun damage and overheating.

Is it good for very hot weather?

Yes. The breathable fabric allows airflow and quickly wicks away sweat, helping your body stay cool.

Will it develop odor after active use?

No. Silver-ion (Ag+) technology prevents bacteria growth, which is the main cause of odor.

What activities is it suitable for?

Perfect for hiking, fishing, travel, sports, and everyday wear.

How should I wash it?

Machine wash at 30°C. Avoid high heat to maintain fabric performance.

Shipping & Delivery

How long does shipping take?

Delivery usually takes 5–10 business days depending on your location.

Do you ship internationally?

Yes, we offer worldwide shipping.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

How long does it take to process an order?

Orders are processed within 1–2 business days.

Is shipping free?

We offer free shipping on selected orders or promotions (if applicable).

Returns & Refunds

Can I return the product if I don’t like it?

Yes, you can return the item within 14 days of delivery.

What condition must the product be in?

The item must be unused and in its original condition.

How do I request a return?

Simply contact our support team, and we will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive the returned item.

Do I have to pay for return shipping?

Return shipping costs may vary depending on your location and reason for return.